Services & Investment
Moments of SONDER Travel

"Every extraordinary journey begins with a conversation."

Our services are organized across three tiers: agency-assisted services where you lead, fully designed journeys where we lead, and an annual partnership for clients whose lives include travel as a matter of course.

Tier 1 · Agency-Assisted

You know what you want.
We make sure it becomes something more.

The Reserve and The Compass are for clients who arrive with a destination chosen and preferences already formed. The agency curates within that framework, applies its preferred partner relationships, and elevates what was already envisioned into something more considered than you could have arrived at on your own.

Tier 1 · No Consultation Required
The Reserve
"You know where you're going.
Let us make sure you arrive in style."
No planning fee · Commission-based
Book a Property

Already know your hotel, your dates, and your destination? The Reserve is for clients who simply want their stay booked through a travel advisor, gaining access to potential complimentary upgrades, amenities, and preferred partner benefits that aren't available when booking directly.

No itinerary. No planning. No consultation required. Just the right booking, made by someone who knows how to open the right doors.

Hotel bookings only, does not include flights, vacation rentals, or experiences
Bookings of $2,500 or more: No advisory fee, advisor earns commission on the booking
Bookings under $2,500: $50 booking fee applies
One amendment included for refundable bookings requested more than 30 days before arrival (date changes or room type adjustments only · name changes are not included)
Access to preferred partner benefits, upgrades, and amenities where available
$75 Planning Consultation
Every service except The Reserve begins with a $75 planning consultation call, a focused conversation with our team to understand your travel vision and identify the right path forward. This $75 is credited toward your planning fee for the service you choose. Non-refundable if you decide not to proceed. Planning fees are never applied toward trip costs.
All bookings are expected a minimum of 90 days in advance. For travel departing within 90 days of inquiry, a 20% expedited service fee applies to the planning fee, reflecting the additional coordination, vendor urgency, and compressed timeline required to deliver the Moments of Sonder standard.
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Tier 1
The Compass
"Expert curation, per destination, so you can book with taste and confidence."
Planning Fee · Per Destination $300

Per city. Two cities: $500 · Three cities: $700.
Non-refundable. Not applied toward trip costs.

City Pricing
1 city: $300
2 cities: $500
3 cities: $700
4 or more cities: we recommend Designed Around Your Purpose
Get Started

The Compass is for the traveler who loves the planning process, someone who wants to be hands-on, who enjoys the research, who has their own vision. You don't need us to take the wheel. You need someone to expand what you thought was possible and show you what you might have missed.

We will curate your destination, present accommodation options, and recommend how to move through it. We can book your hotel on your behalf, putting our preferred partner relationships to work for your stay. You handle the rest with confidence, taste, and the knowledge that an expert has already done the hard thinking for you.

What's Included
Destination Overview
A curated introduction to your destination, best seasons, neighborhoods, cultural context, and the insider perspective that changes how you see a place.
Accommodation Curation & Hotel Booking
Handpicked hotel selections presented for your review, and booked on your behalf once you've chosen, with access to our preferred partner benefits.
Curated Day-by-Day Itinerary
A complete, thoughtfully researched day-by-day guide to your destination, sequenced so you move through it in the right order, at the right pace, and with the right context for each moment. This is an expert framework you take and make your own rather than a fully managed document. Lighter on logistics than a Designed Around Your Purpose itinerary, without restaurant reservations or experience coordination built in. Dining suggestions may appear where directly relevant. Delivered in a single pass, without revision rounds.
Ground Transportation
Recommendations and light booking coordination for in-destination transfers, airport arrivals, inter-city travel, and key local transport to get you where you need to go.
Optional Activity & Excursion Booking
Where activities or excursions are indicated in your itinerary, you may choose to have them booked through our preferred partner network, where better access or terms may apply. Confirmation numbers provided on booking. No further coordination or follow-up is included beyond that. Alternatively, curated booking links for self-booking are provided as part of every Compass delivery.
Not Included in This Tier

Guaranteed dining recommendations or restaurant reservations · Flight coordination (suggestions provided, not booked) · Vacation rental bookings · Full travel support during the trip · Itinerary revisions or iteration · Ongoing coordination after delivery

Ideal for
DIY planners who want expert curation without giving up control · Travelers who love the booking process but want a trusted second eye · Anyone ready to reimagine what their destination could offer
Tier 2 · Advisor-Designed

You know what you want to feel.
We design the journey around that.

Cruise and Rail Coordination, Designed Around Your Purpose, and Seamless and Hands-Off are for clients who bring an intention rather than a plan. Agency expertise shapes what the journey actually becomes, from identifying the right voyage or destination to designing and managing every day of the experience.

2
Cruise & Rail Coordination
On the Water & On the Rails
We find the right voyage, book it, build the itinerary, and handle everything around it.
Planning Fee · Per Sailing From $450

Based on number of cabins or compartments.
Non-refundable. Not applied toward voyage costs.

Fee by Cabin Count
1 cabin or compartment: $450
2 to 3 cabins: $700
4 cabins: $1,000
5 or more cabins: Group rate · by consultation
Pre & Post Voyage Travel
Up to two nights of pre or post voyage travel are included in the planning fee. Each additional city or destination beyond that is billed at $300, consistent with The Compass pricing.
Begin the Conversation

Ocean and river cruises and luxury rail journeys require a different kind of expertise. You do not need to already know which voyage is right for you. That is part of what we bring.

Choosing the right cruise or rail journey is not simply a matter of picking a departure date. It requires knowing which ships suit which routes, which cabin categories offer genuine value versus the appearance of it, and which itineraries are designed for the traveler who wants depth at every port versus comfort between them. We carry that knowledge and apply it before a single booking is made.

Once the voyage is confirmed, we build a seamless itinerary that covers everything: the pre-voyage days, the port-by-port schedule on board, the excursions booked through us at each stop, and the post-voyage days. Every element stitched together into one coherent picture of the journey. Light support is available during travel for any questions or adjustments that arise along the way.

Priscilla Nzessi boarding the British Pullman at London Victoria Station

Venice Simplon-Orient-Express  ·  London Victoria

What Is Included
Voyage Identification & Booking
We identify the right sailing or rail journey based on what you want to experience, how you travel, and what the route actually delivers. Cabin category expertise by ship and route is applied before the booking is made. Once confirmed, all preferred partner amenities are secured and documented.
Excursion Booking at Every Stop
Excursions and activities at each port of call or rail stop are researched, recommended, and booked through our preferred partner network. Confirmation numbers provided for every excursion. Self-booking links included for any stops where you prefer to arrange independently.
Seamless Voyage Itinerary
A complete itinerary that covers the full journey: pre-voyage days, the on-board schedule by port of call, all booked excursions woven in at each stop, and post-voyage days. A single, coherent document showing everything you are doing from first arrival to final return.
Pre & Post Voyage Coordination
Up to two nights of hotel curation and light logistics for the days immediately before boarding and after disembarking. Additional cities or destinations beyond those two nights are billed at $300 per city.
Light Travel Support
Available during the voyage for questions, adjustments, or anything that needs attention while you are on board or in port. Not on-call at the level of a fully managed journey, but present and reachable.
Not Included in This Service

Itinerary revisions after delivery · Flight coordination · Full on-call travel support · Dining reservation management onboard

Right for
Clients planning a cruise or luxury rail journey who want the voyage identified, booked, and fully documented, with excursions arranged at every port and a seamless itinerary tying the whole experience together
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Tier 2
Designed Around
Your Purpose
"Fully customized around the reason you are traveling, with pricing that reflects the complexity of your journey."
Planning Fee · Per Trip Day $175

$875 minimum. Fee confirmed on consultation call.
Non-refundable. Not applied toward trip costs.

Fee Examples
5-day journey: $875 (minimum)
7-day journey: $1,225
10-day journey: $1,750
14-day journey: $2,450
Per-trip rate, not per person.
Inquire

Every journey has a reason, a milestone, a reconnection, a cultural pilgrimage, a once-in-a-lifetime celebration. Designed Around Your Purpose is built for the traveler who wants their trip designed around that purpose, not assembled from a template.

We go deeper here. A dedicated discovery call. A fully customized itinerary. Experiences and restaurants sourced and booked on your behalf. Two rounds of revisions so the journey is precisely what you imagined, and a pre-departure briefing so you arrive prepared and confident. Limited support during travel is included for peace of mind.

Pricing is $175 per trip day, with an $875 minimum. The rate applies to the full journey, not per person.

What's Included
Deep-Dive Discovery Call
A dedicated conversation to understand the purpose of your travel, your group, your style, and what this journey needs to mean.
Fully Custom Itinerary Design
A complete day-by-day itinerary built from scratch around your purpose, pace, and preferences, not a pre-built template.
Curated Luxury Accommodations
Handpicked properties with enhanced preferred partner amenities, early check-in, upgrades, and welcome touches where available.
Experience & Excursion Booking
Curated experiences, private tours, and excursions sourced and reserved on your behalf.
Dining Recommendations
Curated dining suggestions woven throughout the itinerary: where to go for the special occasion dinner, where to lunch between sites, and the spot worth knowing that most travelers miss entirely.
Transportation Coordination
In-destination ground transfers and private drivers arranged and confirmed before departure.
Two Rounds of Refinement
Two structured revision rounds to refine, adjust, and perfect your itinerary before it is finalized.
Pre-Departure Travel Briefing
A walkthrough of your full itinerary, every confirmation, contact, and detail covered so you arrive fully prepared.
Limited Travel Support
Advisory support during your trip for questions and guidance, available for key moments without full on-call management.
Event-Based Travel Planning
Coordination built around a specific event, a wedding, a milestone birthday, a sporting event, a cultural festival, timed and designed precisely.
Post-Trip Follow-Up
A follow-up conversation after you return to capture what resonated, what surprised you, and what you are still thinking about. The foundation for future journeys and for knowing you better over time.
Ideal for
Honeymoons & anniversaries · Milestone celebrations · Cultural & heritage journeys · Families making a once-in-a-lifetime trip · Solo travelers wanting full design support
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Tier 2
Seamless,
Elevated &
Entirely Hands-Off
"You arrive. We have handled everything else."
Planning Fee $4,500 – $6,000

$4,500 for journeys under 10 days  ·  $6,000 for 10 days or more.
Non-refundable. Not applied toward trip costs.

Expected Trip Investment
Journeys at this tier represent a total travel investment starting at $75,000. The planning fee is set before engagement begins. No ambiguity, no surprises.
Inquire

This service is for the traveler for whom travel is not the organizing principle of their life. When the moment arrives, they want the experience to be absolutely supreme. White-glove, hands-off, and thoroughly considered from first conversation to final return.

This is not someone who lives on a continuous travel cadence. It is someone who takes an exceptional trip and wants every element of it handled without having to think about it once. Complex itineraries. Multi-city routing. VIP hotel advocacy. Private guides. Thoughtful, personalized touches throughout. On-call support from departure to return.

A branded digital travel document delivers every confirmation and detail in a single, beautifully formatted reference. A post-trip conversation captures what resonated. When the moment for travel arrives again, that conversation becomes the foundation for what comes next. This is the finest single-journey experience we offer.

What's Included
Comprehensive Travel Vision Session
An in-depth session to map the complete vision for your journey, purpose, style, preferences, and the experiences you have always imagined.
End-to-End Planning & Management
Every element of your journey planned, confirmed, and managed on your behalf, from first booking to final departure.
Complex Multi-City Itineraries
Seamless routing across multiple destinations or countries, sequenced and paced so every transition feels effortless.
VIP Hotel Planning & Advocacy
Direct advocacy with properties on your behalf, upgrades, amenities, recognition, and access our relationships make possible.
Private Guides & Exclusive Experiences
Private local guides, behind-the-scenes access, and curated experiences unavailable to the general traveler.
Event Ticket Sourcing & VIP Coordination
Sourcing and coordination for events, performances, and sporting occasions, subject to availability.
Luxury Transportation Management
All ground transportation, private drivers, and in-destination logistics arranged throughout the journey. Quotes for private air travel are also available upon request.
Flight Coordination
Flight research, scheduling, and booking handled on your behalf. Routing reviewed for optimal timing and comfort. Your full travel logistics, from the first departure to the final return, managed as one complete picture.
Revisions Through Design
Revisions continue through the active design phase until the itinerary meets your vision. Once approved and logistics are confirmed, the itinerary is finalized. This ensures thorough refinement while protecting the booking timeline.
Restaurant Research & Reservation Booking
Full research and reservation management for dining throughout the journey: from the Michelin-starred occasion to the neighborhood table most travelers never find. Every reservation confirmed and detailed in your travel document.
Personalized Welcome Amenities
Thoughtful, personalized touches arranged at key moments throughout your journey, because details matter.
Branded Digital Travel Itinerary
A beautifully formatted digital document, every confirmation, contact, and detail presented under the Moments of Sonder name.
On-Call Support During Travel
Full on-call availability throughout your journey, for changes, questions, emergencies, or anything requiring immediate attention.
Post-Trip Follow-Up & Continuity
A debrief after you return, capturing what you loved and beginning to build the vision for your next journey.
Ideal for
Discerning individuals and families seeking total peace of mind · Complex multi-city international itineraries · Group travel requiring VIP coordination · Anyone for whom the journey should be entirely effortless
Tier 3   ·   Annual Partnership
For Those Whose Lives Include Travel as a Matter of Course

Some people travel when the occasion calls for it.
Others live in a way where travel is always part of the plan
and they need someone who already knows that.

Tier 3 is not a different kind of service. It is a different relationship to travel itself: an advisor not hired for a journey, but trusted with a life.

Tier 3  ·  Annual Partnership

For the Ongoing Journey

An annual partnership built around your travel life, not just your next trip. Two tiers of sustained, deeply personal travel management.

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Tier 3
The
Collection
"A year of extraordinary travel, built with someone who knows you."
Annual Retainer · Starts At $17,500

Annual retainer · confirmed during your consultation call.
Paid annually. Covers the relationship, not just the trips.

Annual Retainer
2 to 4 journeys per year: $17,500
More than 4 journeys per year: $25,000
Retainer covers the advisory relationship year-round. Final structure confirmed on your consultation call.
Begin the Conversation

The Collection is for the family or individual for whom travel is not an occasional elevated experience but a continuous, woven-in part of how they live. Not one extraordinary trip per year, but a travel life: a rhythm, a cadence, and a range of contexts that all deserve the same quality of attention.

The couple who takes a family trip every summer, a winter break every December, a spring break, an anniversary trip, and whose lives separately include a girls' trip and a sporting event. That is six different kinds of travel in a single year. Each requiring a different sensibility. Each one part of the same life. The Collection holds all of it.

We do not wait to be asked. While a client is on their summer trip, she is already tracking options for winter. While winter is planned, she is watching availability for the anniversary trip in spring. This is anticipatory service: the kind that only comes from knowing someone across multiple journeys, across seasons, across the different contexts of their travel life. That is not something that can be replicated one trip at a time.

What's Included
Annual Travel Vision Session
A dedicated conversation at the start of each year to map your journeys with intention, sequence, and purpose, before a single booking is made.
Fully Managed Journeys
Complete full-service planning and execution for every journey within the retainer. Custom itineraries, bookings, transport, and on-call support throughout each trip.
Year-Round Advisory Access
Your advisor is available throughout the year, not only during active trip planning. For questions, emerging opportunities, schedule changes, or simply a conversation about what comes next.
Personal Staff Coordination
Direct working relationships with a client's chief of staff, executive assistant, or household manager. Travel coordination integrates into the personal services team already in place, with no additional layer of friction.
Priority Access & Booking
First access to limited properties, sold-out events, and exclusive experiences before they reach the general market. Preferred partner benefits consistently applied across all journeys.
Event & Sporting Access
Dedicated sourcing for Formula One, Olympics, the Masters, Wimbledon, and other elite sporting or cultural events, planned with the full journey in mind, not as a standalone ticket.
Multi-Trip Profile & Continuity
Preferences, passions, and travel history maintained and deepened across every journey. Each trip builds on the last. No re-explaining, no starting over.
Between-Journey Proactive Outreach
Your advisor reaches out with new properties, seasonal opportunities, and emerging destinations relevant to a client's interests, before they have to think to ask.
The Collection is not a planning service. It is a travel partnership for those whose lives include travel as a matter of course, and who want someone who already knows that.
Annual Travel Review
A year-end debrief and forward-looking plan, capturing what you loved and mapping the journeys still on your list.
Ideal for
Frequent travelers · Families building a travel legacy · Couples with annual traditions · Those who want a trusted advisor who genuinely knows them
  By Invitation Only
V
Tier 3
Maison
Sonder
"A relationship without boundary, category, or limit."
Membership By Private Arrangement

Annual retainer · Terms arranged directly with Priscilla.
Extended only by personal invitation.

Express Your Interest
Maison Sonder is by invitation only. Invitations are extended exclusively to existing Collection members. There is no application process, Priscilla extends invitations personally, at her discretion, when the time is right.

Maison Sonder is not a service tier. It is a relationship, the deepest level of partnership Moments of Sonder Travel offers, extended only to those whose travel life, values, and vision are profoundly aligned with the soul of this agency.

Members do not receive a service. They receive Priscilla's personal attention, her network, her knowledge built across six continents and over twenty countries, her relationships with properties and people most travelers will never access, and her singular ability to see what a person truly needs from a journey and build something no one else could have imagined.

There are no standard packages. No catalogue to choose from. No fixed deliverables. Only a direct conversation between Priscilla and the people she has chosen to know. And those people, without exception, are already members of The Collection. The terms, scope, and rhythm of the relationship are arranged privately, uniquely, and enduringly.

What Maison Sonder Includes
Direct Access to Priscilla
A personal relationship with the founder, her attention, her judgment, her care, always. Not a team. Priscilla herself.
Everything in The Collection
All Collection services with no limits, no caps, and no constraints, as a foundation, not a ceiling.
In-Person Planning Session
An in-person meeting offered to every Maison Sonder client who wishes it. A dedicated conversation, face to face, at a location that suits you. For those who prefer to plan in person, this is available as part of the relationship.
Access Beyond Access
Doors that do not open to the public, private properties, rare experiences, and people whose time cannot be purchased without the right relationship.
Highest-Level Journey Curation
Experiences designed not from a menu but from a deep understanding of who you are, what moves you, and what the world still owes you.
Private Events & Gatherings
Private event coordination, celebrations, intimate gatherings, and once-in-a-generation experiences for you and those you love most.
The Maison Sonder Circle
Access to a private network of extraordinary travelers who share the same understanding of what the world offers, and what it asks of those who truly engage it.
Extended to
Open only to existing Collection members · Extended by personal invitation from Priscilla · There is no application, no referral process, and no way to request consideration, membership is offered when Priscilla determines the fit is right
At a Glance

Compare All Offerings

The Reserve has no planning fee and is commission-based. All other services require a $75 consultation call, credited toward the planning fee. Planning fees are never applied toward trip costs.

The Reserve Tier 1 The Compass Tier 1 Cruise & Rail Tier 2 Designed Tier 2 Seamless Tier 2 The Collection Tier 3 Maison Sonder Tier 3
Fees & Structure
Planning FeeNone  ·  Commission-basedFrom $300From $450$175/day  ·  $875 min$4,500 – $6,000From $17,500/yrPrivate
Consultation RequiredNot included
Trips per Service111 journey11Annual retainerUnlimited
Planning & Design
Destination OverviewNot includedDeep + personal
Accommodation & Hotel BookingOptions + bookedOptions + bookedPre/post onlyFully curatedVIP advocatedVIP advocatedPersonal
Custom Itinerary DesignNot includedCurated · one passFull customFull customPersonal
Itinerary RevisionsNot includedNot includedNot included2 roundsThrough design phaseUnlimitedUnlimited
Discovery / Vision CallNot includedNot includedVoyage identificationDiscovery callVision SessionVision SessionVision Session
Bookings & Coordination
Bookings Made on Your BehalfHotel onlyHotel onlyJourney + excursionsHotel + experiencesAll bookingsAll bookingsPersonal
DiningNot includedMay appear in itineraryMay appear in itineraryRecommendationsFull reservation bookingFull reservation bookingPersonal
Ground TransportationNot includedSuggestionsPre/post only
Private Guides & ExperiencesNot includedNot includedExcursions at each stopNot included
Flight CoordinationNot includedSuggestionsSuggestionsSuggestions
Support & Access
Support During TravelNot includedNot includedLimitedLimitedOn-callOn-callDirect to Priscilla
Pre-Departure BriefingNot includedNot includedPersonal letter
Post-Trip Follow-UpNot includedNot includedLight follow-up
Preferred Partner BenefitsStandardStandardStandardEnhancedVIPPriorityBeyond access
Dedicated Advisor / ConciergeNot includedNot includedNot includedNot includedPer journeyYear-roundPriscilla personally
In-Person Planning SessionNot includedNot includedNot includedNot includedNot includedNot includedAvailable on request
Maison Sonder Private CircleNot includedNot includedNot includedNot includedNot includedNot included
Begin the Conversation

Your most extraordinary journey
starts with one conversation.

Tell us who you are, where you have always wanted to go, and what you need this journey to be. We will tell you exactly how to get there, and what it will feel like when you do.

"Travel that changes who you are."
Imagine  ·  Experience  ·  Remember